Effective Date: January 20, 2024

Welcome to Memory Makers by Dayana (“we,” “our,” or “us”). We value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website www.memorymakersbydayana.com.

1. Information We Collect

• Personal Information: We may collect personal details such as your name, email address, phone number, and payment information when you register or make a purchase.
• Non-Personal Information: We may collect non-identifiable data such as browser type, IP address, and usage data to improve our services.
• Cookies and Tracking Technologies: We use cookies to enhance your browsing experience.

2. How We Use Your Information We may use your information for the following purposes:

• To provide and improve our services.
• To process transactions and send updates.
• To communicate with you regarding customer support and promotional offers.
• To comply with legal obligations.

3. How We Share Your Information We do not sell your personal information. However, we may share your data with:

• Service providers who assist in website operation.
• Legal authorities if required by law.
• Third parties in case of business mergers or acquisitions.

4. Your Rights and Choices

• You can opt out of marketing emails by following the unsubscribe link.
• You may request access, modification, or deletion of your personal data.
• You can disable cookies in your browser settings.
• If you are a resident of California, you have rights under the California Consumer Privacy Act (CCPA), including the right to request details about the personal data we collect and the right to request deletion of your data.
• If you are a resident of the European Economic Area (EEA), you have rights under the General Data Protection Regulation (GDPR), including the right to access, correct, or delete your data and the right to restrict or object to processing.

5. Cookie Policy We use cookies and similar tracking technologies to enhance your experience on our website. By using our website, you consent to the use of cookies in accordance with this policy.

• What Are Cookies? Cookies are small text files stored on your device that help us recognize you and remember your preferences.
• Types of Cookies We Use:
  • Essential Cookies: Necessary for website functionality.
  • Performance Cookies: Help us understand how visitors interact with the website.
  • Functional Cookies: Remember your preferences and settings.
  • Advertising Cookies: Used to deliver relevant ads.
• Managing Cookies: You can modify your browser settings to refuse cookies. However, this may affect website functionality.

6. Data Retention We retain user data until the user requests deletion of their information. Upon request, we will promptly delete personal data in accordance with applicable laws and regulations.

7. Data Security We implement security measures to protect your personal data, but no method is 100% secure.

8. Third-Party Links Our website may contain links to third-party sites. We are not responsible for their privacy practices.

9. Children’s Privacy Our website is not intended for individuals under the age of 18. We do not knowingly collect personal information from children under 18. If we discover that we have collected data from a minor, we will take steps to delete the information immediately.

10. Changes to This Privacy Policy We may update this Privacy Policy from time to time. The latest version will be posted on our website.

11. Contact Us If you have any questions, contact us at info@memorymakersbydayana.com.